20 Decagon alternatives
Decagon: AI concierge agents for support at scale, with a supervision layer that turns transcripts into improvements. 20 apps do similar work, most sharing Customer Support, Knowledge Base and Chatbot, ranked by how much they have in common with Decagon.
-
Puts live chat, help center, surveys, a feedback board, roadmap and changelog on one customer record, so you learn what to build and can tell the people who asked.
Also: Chatbot, Customer Support, Knowledge Base
-
Intercom
Intercom's AI support agent, resolving a majority of customer conversations end to end, priced per resolution.
Also: Chatbot, Customer Support, Knowledge Base
-
Instantly provide support with your custom AI agent
Also: Chatbot, Customer Support, Knowledge Base
-
Build, test and ship customer-facing AI agents on a visual canvas, with evaluation runs and per-step logs rather than vibes.
Also: Chatbot, Customer Support, Voice Agents
-
Conversational AI agents for customer experience, built per company and accountable for real outcomes.
Also: Chatbot, Customer Support, Enterprise
-
TruGen AI
A face-to-face video AI sales rep that meets website visitors live, qualifies them, demos the product and books the meeting.
Also: Customer Support, Voice Agents
-
Build, test, and monitor production phone agents — with the testing and analytics that call centres actually require.
Also: Customer Support, Voice Agents
-
Estera AI LLC
AI receptionist that answers every call and WhatsApp message for local service businesses, 24/7.
Also: Customer Support, Voice Agents
-
HubSpot
The complete AI solution that’s easy to use, fast to add value, and unifies teams and data throughout your business
Also: Customer Support, Enterprise
-
Multi-agent workspace where teams hire reusable "digital employees" — an orchestrator runs specialists in parallel and returns finished decks, dashboards, reports and Excel files.
Also: Enterprise, Knowledge Base
-
Glean Technologies, Inc.
Enterprise Work AI platform — permission-aware search across every company app, plus an assistant and agents that act on the results.
Also: Enterprise, Knowledge Base
-
Developer platform for AI agents on Apple's own channels — programmable iMessage at scale, plus video agents that answer and place FaceTime calls in a few lines of code.
Also: Chatbot, Voice Agents
-
Bland AI
Enterprise phone agents on self-hosted models, tuned for human-sounding delivery at very large call volumes.
Also: Enterprise, Voice Agents
-
Enterprise speech infrastructure — fast, accurate transcription, text to speech, and a full voice agent API.
Also: Enterprise, Voice Agents
-
Cloudflare
Open-source AI workspace you deploy into your own Cloudflare account: agent chat wired to company context, sandboxed app building, and policy guardrails.
Also: Chatbot, Enterprise
-
Agent infrastructure for messaging: describe one AI agent and run it on iMessage, WhatsApp, Telegram, Slack, SMS and email.
Also: Customer Support
-
Tana Inc.
Agentic meeting platform that files issues, drafts follow-ups and logs decisions during Zoom, Teams and Meet calls, without a bot.
Also: Knowledge Base
-
Scribe records a process as you click and turns it into a step-by-step guide with screenshots, for SOPs, training and AI agents.
Also: Knowledge Base
-
Readwise
Read-it-later app for articles, PDFs, EPUBs, newsletters, RSS and YouTube, with highlighting, AI chat and sync to Readwise reviews.
Also: Knowledge Base
-
AI notes workspace whose agent tracks tasks from your notes and meetings, with voice capture and an MCP connector for Claude and ChatGPT.
Also: Knowledge Base