The complete AI solution that’s easy to use, fast to add value, and unifies teams and data throughout your business
Marketing & SalesFreemium
Customer Support
Answers customer questions end to end, escalating to a human only when it genuinely needs to.
7 apps and 1 MCP server tagged Customer Support.
Apps
Instantly provide support with your custom AI agent
Business & ProductivitySubscription
AI receptionist that answers every call and WhatsApp message for local service businesses, 24/7.
Automation & WorkflowsSubscription
Build, test, and monitor production phone agents — with the testing and analytics that call centres actually require.
Automation & WorkflowsFreemium
Intercom's AI support agent, resolving a majority of customer conversations end to end, priced per resolution.
Business & ProductivityPaid
Conversational AI agents for customer experience, built per company and accountable for real outcomes.
Business & ProductivityPaid
AI concierge agents for support at scale, with a supervision layer that turns transcripts into improvements.
Business & ProductivityPaid
MCP servers
Intercom's official remote MCP server: 13 tools for searching conversations, contacts and help-centre content so an agent can reason over real customer-support history.
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